Some time ago I've blogged about the downside of large disks being long the huge amount of time that it needs to check them with badblocks for medium errors.
*Please email firstname.lastname@example.org to request a firmware upgrade if your drive is on a release earlier than SN06.
Please include "ES.2" in the subject line of your email request for proper routing.
Well, I did write last week already, but haven't got any reply yet. This morning I mailed Seagate again, but no reaction so far until afternoon. Not even an automated "We got your mail and will answer it!" mail.
So, if you're in a similar situation you might ask yourself: "How can I get those firmware updates for my ES.2 drives then?"
Well, for me this trick worked quite fast:
Yes, I've had to wait nearly one hour until someone showed up in that chat window, but then it worked quite nicely: I've got my email, downloaded that ZIP file and ... no! I didn't updat the firmware yet. I think I'll wait some more days, maybe until next week, and see if this firmware update is now working properly for others.
Maybe some will call me a coward, but I'm just following those friendly letters on that specific book you all know:
My disks are still working and my UPS does so as well. So, no need to hurry... But it's good to know that I could upgrade if I would like to... :->